The Best Servant Leaders Master The Art of Having Crucial Conversations

Over the course of the last few weeks I have shared with you a summary of the 6 techniques presented by Patterson, Grenny, McMillan, and Switzler in their book titled, “Crucial Conversations Tools for Talking When Stakes Are High,” How to Speak Persuasively, Not Abrasively.   Understanding, and mastering the techniques presented in this book…